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Getting Started

Welcome to OnTime Host! Please read the information below for important information about settng up your account and the steps you can take to get your presence on the Internet under way. For more information about using your account, please see our online manual and FAQ section.

Step 1: Log into your account control panel

The testimonials Administative Control Panel ( allows you to maintain and modify your account with ease. While your domain name is in the process of being transferred or registered, you may use your assigned IP Address that was provided in your account Welcome Letter in place or your domain name to access your account control panel. 

When prompted enter your assigned account user name password to log into the control panel. Once you have logged into the control panel browse through the features to familiarize yourself with the tools available. 

If you would like to change your password for your account you can do this using the Password icon and follow the instructions. 

Step 2: Publish your website


To upload your files to your site you can use any ftp ready client or ftp enabled publishing tool. Until your domain name becomes active you can use your IP address to connect to your account. For instructions on configuring an ftp client please see our online manual.

Upload your web files into the directory labeled "www". This is your web directory and any files that you wish to be seen via the web must be located in this directory.

More Information about the directories and files in your account.

The initial page of your site should be named "index.html", this way when a user types in the url, they are taken straight to the initial page of your site without any further input.

Your CGI-BIN is also located in the "www" directory.

REMEMBER - name your home page "index.html".


Our servers also support Frontpage 98/2000. If you intend to use MS FrontPage, you must first activate your FrontPage extensions by clicking the "MS Frontpage" button in your account control panel and installing the extensions. To publish your web from Frontpage, publish to:



Once again, until your domain name is transferred you can use your IP address to publish your site with Frontpage.

Please note:  Before your site will be displayed after your publish, you will need to delete our default "under construction page". You can do this by logging into your account control panel and accessing the File Manager. Click on the "www" directory and delete the file named "index.html". You can also use any ftp client to perform this operation.

More information about using Frontpage 98/2000

Step 3: Setup your email

To setup your POP mailboxes you can log into your account control panel and select the "Mail Manager" icon. In this area you can setup all of your email auto-responders, forwarded mail, and pop accounts.

To check your email you can configure any email client to receive and send your mail. Here are the general settings to use for your email client:

Email Address =
Mail Server user name = username 
Outgoing SMTP Mail Server = The SMTP server of your Internet Service Provider 
Incoming POP3 Mail Server = 

More information about configuring email clients

Step 4: Enable other features of your account


If you would like to enable SSH telnet for your account to allow you to log into a shell on your host, please submit an SSH telnet request

More information about setting up SSH telnet

* Not included with the Standard Account


If you would like to enable secure server access for your account to use our secure certificate to access pages on your website securely, please submit a Secure Server URL request



This will allow you to access pages using a secure URL such as: 

More information about SSL


Please refer to the information in your account control panel and our online manual for information about other features of your account.
Step 5: Customize your account

Create your own "404 Not found" error pages.

Your first step is to create the HTML page you want to use as your error message and upload it to your www directory. 

Next, create a text file and name it ".htaccess" and add the following line (the URL should point to your error page):

ErrorDocument 404 
Finally, upload your .htaccess file to your www directory. After you complete these steps, anyone trying to access a page that does not exist will be redirected to your error page. 

Step 6: Submit your site to search engines

We provide our clients with a tool to submit their domain name to the top 30 search engines. If you would like to do this, you can use our free online submission tool

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